If your tile sample arrives damaged please let us know within 7 days. We'll issue a new sample as quickly as we can. You may return any unopened boxes within 30 days for any reason. Please contact use for a Return Authorization Number.
We'll always do our very best to insure your tile order arrives undamaged. We will request a few pictures to support the damage claim of all damaged tiles. Replacements will be issued asap. All of our tiles are double boxed with a large layer of bubble wrap to support the inner box. We're always working with our factories to improve packaging to minimize risk of damage.
It is rare that we see a damage claim, but lets face it they are going to come up occasional when using courier service. All larger orders are double boxed and cushioned with a thick layer of bubble wrap to insure they arrive in perfrect condition! The item "Sparkle Series BLACK Small Subway Mosaic Tiles backsplash tile/bathroom tile" is in sale since Wednesday, July 27, 2016. This item is in the category "Home & Garden\Home Improvement\Building & Hardware\Flooring & Tiles\Floor & Wall Tiles". The seller is "rocky_point_tile" and is located in Blaine, Washington.This item can be shipped to United States, Canada.